Gabler Verlag
Call Center Excellence (English, Simone Fojut)
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Product Description
About the Book
Call-Center-Praxis vom Feinsten: "Call Center Excellence" porträtiert die nominierten Teilnehmer für den Call-Center-Preis CAt-Award 2002 und 2003 und stellt die drei führenden Telemarketing-Agenturen aus dem CallCenterProfi-Ranking 2003 vor. Im Einleitungskapitel werden die Erfolgsfaktoren professionell arbeitender Call Center herausgearbeitet. Damit erhält der Leser eine Fülle von Call-Center-Beispielen über verschiedene Branchenausrichtungen,…
ISBN: 9783409125499
Book Specifications
| ISBN-13 | 9783409125499 |
| ISBN-10 | 3409125493 |
| Publisher | Gabler Verlag |
| Category | Gabler Verlag |
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