Helping the Difficult Library Patron (English, Linda S. Katz)

Name: Helping the Difficult Library Patron (English, Linda S. Katz)
SKU: isbn-9780789017307
Price: 4840.00 INR
Availability: InStock
ISBN: 9780789017307

By Linda S. KatzRoutledge

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About the Book

This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and incre…

ISBN: 9780789017307

Book Specifications

ISBN-13	9780789017307
ISBN-10	078901730X
Publisher	Routledge
Category	Routledge

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